LUVKittyKatrina is taking a short break
Reviews
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staciascott on Feb 12, 2023
5 out of 5 starsBeautiful and well made! It was perfect for Mardi Gras.
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From the Haight to Blossoms with LUV!
Shop members
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Kat
Owner, Maker, Designer
Kat is the owner, designer and maker of Kitty Katrina - Beautiful Blossom Hair Accessories Made with LUV! She makes each piece personally so you can stand-out and shine at any occasion. Follow her on Instagram / Social Media: @LUVKittyKatrina
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Brian Ball
Photography
Brian Ball is a professional photographer and the owner / creator of IShootReno.com. He is also the official photographer for Kitty Katrina! Follow him on Instagram at: @IShootReno
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Sizing details
Kitty Katrina accessories that use tie bands can fit most head sizes since you can adjust the tie bands to a specific head size / shape. Our traditional headbands fit most head sizes.
Please keep in mind that headband sizing / comfort / appearance is subjective and in the end, it is impossible for us to know if any of our tie bands / headbands will fit and be considered "comfortable / stylish" for any head shape / size.
We can say that in terms of comfort / appearance - our staff and designer wear her creations regularly and find them extremely comfortable / stylish from our perspective :)
Our items are not designed for babies, infants, toddlers nor pets as they contain small decorations that could be a choking hazard.
Custom and personalized orders
What makes our Shop unique is that ALL of our items are made-to-order / customized to the buyer's specifications.
Therefore, it is very important to read Item Details because they will tell you how to select / indicate customizations you may want on your accessory.
Failure to provide what is requested in Item Details for customizations will cause orders to be delayed / canceled.
Contact us for any additional customizations before purchasing - we are happy to offer suggestions / pricing :)
Buyers must approve all customizations where necessary in writing.
Care instructions
Care Instructions for item(s) are included with shipments.
In general, avoiding water / unnecessary force is all that is required to keep our hair accessories in beautiful condition :)
We are not responsible if our items are mistreated by individuals and are ruined as a result, this includes, but is not limited to: pulling on the flowers, applying unnecessary force to LEDs lights, removing the beads, forcefully yanking on the tie strap, etc.
We cannot be held responsible for issues that may occur with item(s) months / years after receiving it.
General wear is normal with any product / accessory that is placed / used on your body, which includes hair accessories.
Gift wrapping and packaging
We beautifully wrap / package all items carefully for safe transportation through the USPS.
We photograph all accessories / take video footage of LED Lights as proof that all items are mailed in beautiful / working condition.
In the small chance item(s) become lost / damaged during shipment, please contact the USPS as they are responsible for the successful transportation / delivery of items in their possession.
U.S. Buyers: If you purchased USPS Priority / Express Shipping, you will receive up to $100 of insurance against loss / damage. If an item is lost / damaged by the USPS and you purchased one of these two shipping methods, you must file a claim with the USPS since they would be issuing payment for the lost / damaged items.
Item Details / Item Display Images
Each flower / design element used is unique and because all designs are made-to-order and / or customized to the buyer's unique specifications, each accessory will vary slightly.
With that being stated - Item Details / Display Images for each listing in our Shop are made as specific as possible considering that each item is made-to-order and / or customized.
While we always strive for perfection in Display Images, some colors / textures may appear slightly different on different devices / browsers used to view items.
Therefore, if you have any questions about Item Details / Display Images - please send us a message before purchasing - we are happy to help!
All items are handmade in a smoke-free studio space.
Cancellations
We offer a 24-Hour Cancellation Policy. This means you can cancel your order and receive a FULL refund within 24-Hours after your purchase is complete.
This policy is strictly enforced only because all items in our Shop are made-to-order and / or customized to the buyer's unique specifications.
This means that once any part of your item is designed, the supplies are permanently used to fulfill your unique order and cannot be used for anything else.
Returns / Exchanges
Because each item in our Shop is made-to-order / customized to the buyer's unique specifications - all items are Final Sale - no returns nor exchanges are offered at this time.
This policy is normal for any online merchant that specializes in made-to-order / custom items. We realize that this policy may not agree with all buyers, in which case we respect if you choose not to shop with us.
If items are returned to our Shop for any reason, they will be shipped back at the customer's expense OR a 20% or greater restocking fee will be imposed. Shipping fees are non-refundable.
Buyers are 100% responsible for reading Item Details, reviewing Shop Policies and asking any questions before purchasing.
United States Processing / Shipping
Because all items are handmade / made-to-order / customized, we have a Processing Period of 1-2 Weeks BEFORE items are shipped (excludes Weekends and U.S. Federal Holidays).
We offer Flat Rate USPS First Class (Standard, 3-7 Business Days), Priority (2-5 Business Days) and Express (2-3 Business Days ) Shipping options during check-out.
Once an order has shipped, USPS tracking will be emailed to you.
Please use the tracking number and follow-up with the USPS regarding delivery. We cannot guarantee and do not have any control over the USPS's delivery times.
USPS Priority and Express Shipping include up to $100 of insurance against loss / damage. If you need additional insurance, contact us before purchasing.
International Processing / Shipping
Because all items are handmade / made-to-order / customized, we have a Processing Period of 1-2 Weeks BEFORE items are shipped (excludes Weekends and U.S. Federal Holidays).
We offer Flat Rate USPS First Class (Standard, 2-4 Weeks), Priority (6-10 Business Days) and Express (3-5 Business Days) Shipping options during check-out.
Customs processing can be unpredictable sometimes - expect up to 6 weeks or longer for orders to arrive. We do not control customs and cannot guarantee arrival dates of international shipments.
Once your order has shipped, tracking will be emailed to you. Insurance is not included.
Questions / Concerns / Feedback
If for any reason you have questions / concerns / feedback, please contact us - we are happy to assist!
We respond to messages Monday - Friday, 9am - 5pm Pacific Time.
Be mindful of our Processing Time before items ship.
All items within our shop are 100% original designs / parodies / fair use or transformative works. Our products are not sponsored, endorsed by, or affiliated with any companies.
Seller details
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